If you see an attachment on an ATM that looks suspicious, don’t use the ATM. Notify the institution that owns the machine as soon as possible. If it’s a Heink Bank ATM, contact the branch location of the ATM or our 24-Hour Customer Support / Service Hotlines: (+39) 707 037 107 / 702 923 914 / 702 966 755.

Never give your PIN to anyone or write it on your card.

Review your monthly statements immediately and notify us of any discrepancy by calling 24-Hour Customer Support / Service Hotlines: (+39) 707 037 107 / 702 923 914 / 702 966 755.